The wood has natural properties that can assist it withstand the weather but to make it last even longer we apply a ‘colour harmonising’ end in the factory, which contains a preservative. We then apply a micro-porous protective stain or paint finish.

Basic Cleaning – carry out repeatedly at the least twice a year
For basic cleaning use a soft cloth and water with cleaning soap or washing-up liquid
To remove grease marks, use washing-up liquid with little or no water then rinse with clean water
Do not use glass cleaner on frames
Don’t use kitchen / toilet cleaners
Wood will not be indestructible. Maintenance of the coated finish is vital, not only to keep the window or door looking good, but with the right maintenance your products ought to last even longer than their guarantees.

To Recoat
It is recommended that the surface coating is inspected yearly and if required you must re-coat the wood with micro-porous stain or paint.

Here’s how:

Clean the window or door as above and let it dry fully
Use a fine grade of wet and dry silicon carbide abrasive paper to lightly rub down the present paint or stain end (don’t try to rub by way of the existing coat. This train is meant only to remove any grease and dirt and provide a smooth surface)
Remove all dust and debris with a wet cloth, taking care to keep away from inhalation of the dust
Enable to dry thoroughly
Apply the micro-porous end with a brush, taking care to not overload the comb or get the end on the seals or gaskets
Only use micro-porous paint or stain. Keep away from non-micro-porous finishes such as yacht varnish as they want stripping and renewing more often. And it is best to comply with the directions on the container carefully.
Scratches and Chips
Damaged timber should be re-painted or re-stained immediately
First, put together the damaged area by removing all surface damage with a light abrasive following the road of the grain
Remove all dust and debris with a wet material, taking care to keep away from inhaling the mud
The place vital, a timber filler could also be used to repair the damage and provide a smooth surface for reapplying the finish
Re-apply the end to the damaged area as described above
Failure to deal with scratches and chips will invalidate the product guarantee.

Knots, Grain and Movement
Wood is a natural product and options equivalent to knots and variations in grain appearance do occur. This is just not a fault but part of the natural great thing about our timber product. As a natural product some degree of movement when it comes to enlargement or contraction can be expected..

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