The wood has natural properties that may assist it withstand the elements however to make it final even longer we apply a ‘colour harmonising’ end in the factory, which contains a preservative. We then apply a micro-porous protective stain or paint finish.

Common Cleaning – perform usually no less than twice a year
For normal cleaning use a soft material and water with soap or washing-up liquid
To remove grease marks, use washing-up liquid with little or no water then rinse with clean water
Do not use glass cleaner on frames
Don’t use kitchen / lavatory cleaners
Wood will not be indestructible. Maintenance of the coated end is necessary, not only to keep the window or door looking good, however with the correct maintenance your products ought to last even longer than their guarantees.

To Recoat
It’s endorsed that the surface coating is inspected annually and if required you must re-coat the wood with micro-porous stain or paint.

Right here’s how:

Clean the window or door as above and let it dry fully
Use a fine grade of wet and dry silicon carbide abrasive paper to lightly rub down the prevailing paint or stain end (don’t try to rub via the prevailing coat. This train is meant only to remove any grease and grime and provide a smooth surface)
Remove all dust and debris with a wet fabric, taking care to keep away from inhalation of the mud
Allow to dry thoroughly
Apply the micro-porous end with a brush, taking care to not overload the comb or get the end on the seals or gaskets
Only use micro-porous paint or stain. Avoid non-micro-porous finishes resembling yacht varnish as they want stripping and renewing more often. And it’s best to follow the instructions on the container carefully.
Scratches and Chips
Damaged timber ought to be re-painted or re-stained immediately
First, prepare the damaged area by removing all surface damage with a light abrasive following the line of the grain
Remove all mud and particles with a wet cloth, taking care to avoid inhaling the dust
Where essential, a timber filler could also be used to repair the damage and provide a smooth surface for reapplying the finish
Re-apply the finish to the damaged area as described above
Failure to deal with scratches and chips will invalidate the product guarantee.

Knots, Grain and Movement
Wood is a natural product and features resembling knots and variations in grain appearance do occur. This is just not a fault however part of the natural beauty of our timber product. As a natural product some degree of movement by way of expansion or contraction may be expected..

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