The wood has natural properties that may help it withstand the elements but to make it final even longer we apply a ‘color harmonising’ end within the factory, which incorporates a preservative. We then apply a micro-porous protective stain or paint finish.

Basic Cleaning – carry out repeatedly at the least twice a year
For common cleaning use a soft fabric and water with cleaning soap or washing-up liquid
To remove grease marks, use washing-up liquid with little or no water then rinse with clean water
Do not use glass cleaner on frames
Do not use kitchen / toilet cleaners
Wood is just not indestructible. Maintenance of the coated finish is vital, not only to keep the window or door looking good, however with the proper maintenance your products should last even longer than their guarantees.

To Recoat
It is recommended that the surface coating is inspected annually and if required you should re-coat the wood with micro-porous stain or paint.

Here’s how:

Clean the window or door as above and let it dry fully
Use a fine grade of wet and dry silicon carbide abrasive paper to lightly rub down the existing paint or stain end (do not try to rub through the existing coat. This exercise is meant only to remove any grease and dust and provide a smooth surface)
Remove all dust and debris with a wet fabric, taking care to avoid inhalation of the dust
Enable to dry thoroughly
Apply the micro-porous finish with a brush, taking care not to overload the comb or get the finish on the seals or gaskets
Only use micro-porous paint or stain. Avoid non-micro-porous finishes comparable to yacht varnish as they want stripping and renewing more often. And it is best to comply with the directions on the container carefully.
Scratches and Chips
Damaged timber should be re-painted or re-stained instantly
First, put together the damaged area by removing all surface damage with a light abrasive following the road of the grain
Remove all dust and particles with a wet cloth, taking care to avoid inhaling the mud
The place needed, a timber filler may be used to repair the damage and provide a smooth surface for reapplying the finish
Re-apply the finish to the damaged area as described above
Failure to deal with scratches and chips will invalidate the product guarantee.

Knots, Grain and Movement
Wood is a natural product and features equivalent to knots and differences in grain look do occur. This shouldn’t be a fault but a part of the natural fantastic thing about our timber product. As a natural product some degree of movement when it comes to enlargement or contraction could be expected..

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