The wood has natural properties that will assist it withstand the elements but to make it last even longer we apply a ‘colour harmonising’ end within the factory, which contains a preservative. We then apply a micro-porous protective stain or paint finish.

Normal Cleaning – perform repeatedly at the very least twice a 12 months
For basic cleaning use a soft material and water with cleaning soap or washing-up liquid
To remove grease marks, use washing-up liquid with little or no water then rinse with clean water
Don’t use glass cleaner on frames
Don’t use kitchen / rest room cleaners
Wood is just not indestructible. Upkeep of the coated end is essential, not only to keep the window or door looking good, however with the correct maintenance your products should last even longer than their guarantees.

To Recoat
It is strongly recommended that the surface coating is inspected annually and if required it is best to re-coat the wood with micro-porous stain or paint.

Here’s how:

Clean the window or door as above and let it dry fully
Use a fine grade of wet and dry silicon carbide abrasive paper to lightly rub down the prevailing paint or stain end (don’t attempt to rub via the prevailing coat. This exercise is intended only to remove any grease and filth and provide a smooth surface)
Remove all dust and particles with a wet material, taking care to avoid inhalation of the mud
Enable to dry totally
Apply the micro-porous end with a brush, taking care to not overload the comb or get the end on the seals or gaskets
Only use micro-porous paint or stain. Keep away from non-micro-porous finishes akin to yacht varnish as they want stripping and renewing more often. And you should observe the instructions on the container carefully.
Scratches and Chips
Damaged timber needs to be re-painted or re-stained immediately
First, prepare the damaged area by removing all surface damage with a light abrasive following the road of the grain
Remove all dust and debris with a wet fabric, taking care to avoid inhaling the mud
The place necessary, a timber filler could also be used to repair the damage and provide a smooth surface for reapplying the finish
Re-apply the end to the damaged space as described above
Failure to treat scratches and chips will invalidate the product guarantee.

Knots, Grain and Movement
Wood is a natural product and features such as knots and variations in grain look do occur. This is not a fault however a part of the natural fantastic thing about our timber product. As a natural product some degree of movement by way of growth or contraction may be expected..

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